How to cancel your subscription?

About cancelling a payment subscription

Most subscriptions are renewed automatically unless you cancel them.

  • If you cancel, you can keep using the subscription until the next billing date.
  • If you want to cancel immediately, you must select the "Cancel Immediately" option.

How to cancel a subscription

  1. Go to your Client Area. 
  2. Click on Services.
  3. Select the Product/Service you wish to cancel. 
  4. Click on the red button that says Request cancellation.
  5. Describe the reason why you would cancel, and then select Cancellation type ( Immediate / End of Billing Period ).
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