About cancelling a payment subscription
Most subscriptions are renewed automatically unless you cancel them.
- If you cancel, you can keep using the subscription until the next billing date.
- If you want to cancel immediately, you must select the "Cancel Immediately" option.
How to cancel a subscription
- Go to your Client Area.
- Click on Services.
- Select the Product/Service you wish to cancel.
- Click on the red button that says Request cancellation.
- Describe the reason why you would cancel, and then select Cancellation type ( Immediate / End of Billing Period ).